Reviews

At Horizon Enterprises Plumbing & Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.
See reviews from areas near you:
See What Our Customers Have to Say - 234 Reviews

Patrick McHale
03/24/2025
03/24/2025
We had a bit of a backup problem with our plumbing. Called Horizon Plumbing and they were at our property within the hour. Gabriel came out to snake out our sewage clean out. He was fast, efficient, and very knowledgeable. He kept us updated through the whole process. As a bonus, he even helped us to clear out a few of our sink lines as well. Recommend Horizon Plumbing to anyone needing their plumbing serviced.

Karla Baldonado
03/18/2025
Located in Gallup
03/18/2025
Located in Gallup
Neo and Nolan were our techs for the day to install a brand new water heater switching from a 30 one from 1987 to a 2025 natural gas 40. I'm so happy and more well versed which I like to learn from techs from all walks of industry. Dear Jessica, again, I'm sorry for going with another company for our HVAC system. 7 years later, I'm all pro Horizon for all things.... bougie and comfy and high quality. Neo and Nolan, thanks for entertaining my 5 year old daughter and accepting her drawing of Mulan.
Service: New System Installation

Sarah And Rhett
03/17/2025
Located in Gallup
03/17/2025
Located in Gallup
Marcus and Brian were phenomenal! So thankful for their installation of our dishwasher plus replacement of our sink facet, especially with the corrosion issues. So positive, timely, and super kind! Thank you for your great work. Super blessed to have such great service in Gallup!
Service: New System Installation

Dcn. Randolph L Copeland
02/03/2025
Located in Gallup
02/03/2025
Located in Gallup
The technicians, Jeremiah and Ty efficiently replaced our defective heating unit. They worked quickly and consulted with us about details of the installation. They were polite in their interactions and conscientious in maintaining the security of the building. They cleaned the are nicely before departing. We are very pleased with the project.
Service: New System Installation

Jeanne
12/30/2024
Located in Fort Defiance
12/30/2024
Located in Fort Defiance
I very happy with the services and results with Horizon from Silvano estimation and information on the new furnace installation. Ann helping with additional information. Tech Miles and Rafael hard work, expertise and dedication. Horizon you are a great and friendly team. I am impressed by your performance and thank you for your hard work! Happy New Year. From Happy Warm Camper.
Service: New System Installation

Nadine Briggs
11/08/2024
Located in Gallup
11/08/2024
Located in Gallup
Our Heater decided to go out just before the storm. I called Horizon and Ann hooked us up right away and on the first day we were back in service. Brayan and Kyian had us set up while we waited for the part to come in. They were professional, showed me everything they were doing what was wrong and changed my filter out to boot. Thank you!
Service: System Repair

Gigi Santos
10/17/2024
Located in Gallup
10/17/2024
Located in Gallup
There was availability in their schedule today while I was home so they called and asked if they could come over this afternoon rather than next week: Absolutely!Coby knocked on our door, was very polite, easygoing, and got right to work on our backed-up garbage disposal. He was very efficient, was done and cleaned up, swept, everything, well within an hour. Very pleased with this young mans knowledge and work.
Service: System Repair

Denise Masse
09/18/2024
Located in Gallup
09/18/2024
Located in Gallup
Brayan and Kylian serviced my furnace today and lit the pilot in my gas heater in the garage. I was very pleased at how well they worked together. They were diligent and professional. In addition, Brayan was able to answer questions about additional service I was considering. I was thinking along one line, but based upon what I already had in my house, he recommended that I add an additional vent in my living room to provide better heating and to consider air conditioning for better cooling. I definitely will look into this.
Service: Preventive Maintenance

James
05/30/2024
Located in Zuni
05/30/2024
Located in Zuni
After a few months of repairs, leaks, and part replacements, Gabriel competently got our boiler system working well. We're impressed with Horizon's timely response and communication. The team seem pretty good at their jobs, especially Gabriel, and persistent at figuring out what is wrong.
Service: System Repair

Timothy Bishop
05/23/2024
Located in Gamerco
05/23/2024
Located in Gamerco
Brayan was fantastic!! He allowed me to observe the entire visit, and he was efficient, competent, organized and methodical in his work - and he cleaned up afterwards so that I could hardly tell he had been there!! I will request him for future preventive maintenance - thank you!!
Service: Preventive Maintenance

John Paiz
05/21/2024
05/21/2024
Every time I am in need of plumbing service, I call Horizon! The owners are amazing! The care they put into out community does not go unnoticed! When you call the office, you speak to a very polite staff member named Ann Marie, she is so helpful and polite that it makes you feel more at ease. I have never had to wait an unnecessary amount of time and they are always available to assist us. I have been blessed to have had amazing workers come and do the jobs we have requested, but there is one individual who exceeds expectations, a young man named Coby, he is the most polite, efficient and thorough worker I have seen or experienced. He comes in, greets you with manners (good morning, no sir, please, thank you and always in a good mood). I will always use this company not only for the owners but their staff!
See All Reviews